Privacy Policy
Last updated: September 22, 2025
WHO WE ARE
Gram Fit is developed and operated by NIKOLABS PTE LTD ("we," "us," "our"). We are a company registered in Singapore at 1 RAFFLES PLACE, #34-04, ONE RAFFLES PLACE, Singapore, Singapore 048616.
This Privacy Policy explains how we collect, use, and protect your personal information when you use the Gram Fit mobile application and related services.
Your privacy is important to us. This Privacy Policy explains how NIKOLABS PTE LTD ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our Gram Fit mobile application (the "Services").
You can contact us by phone at 80285259, email at dpo@nikolabs.ai, or by mail to 1 RAFFLES PLACE, #34-04, ONE RAFFLES PLACE, Singapore, Singapore 048616, Singapore.
1. Information We Collect
1.1 Personal Information You Provide
When you use our Services, we may collect the following personal information that you voluntarily provide:
- Account Information: Name, email address, username, password, and profile picture
- Health and Fitness Data: Height, weight, age, gender, fitness goals, dietary preferences, and health conditions
- Nutrition Data: Food intake logs, meal photos, nutritional information, eating patterns, and dietary habits
- Activity Data: Exercise routines, physical activity levels, and fitness tracking information
- Communication Data: Messages, feedback, and support requests you send to us
1.2 Information Automatically Collected
We automatically collect certain information when you use our Services:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: App features used, time spent in the app, interaction patterns, and crash reports
- Location Data: Approximate location based on IP address (precise location only with your permission)
- Camera and Photo Data: Photos you take for food logging (processed locally and on our servers for food recognition)
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Provision
- Provide and maintain the Gram Fit application and its features
- Process and analyze food photos for automatic nutrition logging
- Generate personalized nutrition recommendations and insights
- Track your progress toward health and fitness goals
- Sync data across your devices
2.2 Personalization and Improvement
- Customize your experience based on your preferences and usage patterns
- Improve our AI algorithms for food recognition and nutrition analysis
- Develop new features and enhance existing ones
- Conduct research and analytics to improve our Services
2.3 Communication
- Send you important updates about our Services
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Notify you about new features or changes to our Services
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
3.1 With Your Consent
We may share your information when you explicitly consent to such sharing, such as when you choose to share your progress with friends or connect with third-party fitness apps.
3.2 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Services, such as:
- Cloud storage and computing services
- Analytics and performance monitoring services
- Customer support and communication platforms
- Payment processing services (for premium features)
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:
- Compliance with legal obligations
- Protection of our rights and safety
- Investigation of potential violations of our Terms of Service
- Protection of the safety of our users or the public
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using strong encryption protocols
- Access Controls: Strict access controls limit who can access your personal information
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Secure Infrastructure: Our servers are hosted in secure, certified data centers
- Employee Training: Our staff receives regular training on data protection and privacy
Important: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
5.1 Access and Portability
- Access: Request a copy of the personal information we hold about you
- Data Export: Download your data in a portable format
- Account Information: View and update your account information in the app settings
5.2 Correction and Deletion
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your account and associated data
- Data Minimization: Request removal of specific types of data
5.3 Control and Consent
- Consent Withdrawal: Withdraw consent for data processing where applicable
- Marketing Opt-out: Unsubscribe from promotional communications
- Location Services: Control location data sharing through device settings
- Analytics: Opt out of analytics data collection in app settings
6. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy:
- Active Accounts: We retain data while your account is active
- Deleted Accounts: Most data is deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Aggregated Data: Anonymized, aggregated data may be retained indefinitely for research and improvement
7. Children's Privacy
Age Restriction: Gram Fit is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including Singapore and the United States. We ensure appropriate safeguards are in place for such transfers:
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Standard Contractual Clauses: Use of approved contractual clauses for other transfers
- Certification Programs: Participation in recognized privacy certification programs
9. Health Data Disclaimer
Important Health Information Notice: Gram Fit is a wellness and nutrition tracking application, not a medical device or service.
- Not Medical Advice: Our Services do not provide medical advice, diagnosis, or treatment
- Consult Healthcare Providers: Always consult qualified healthcare professionals for medical advice
- Data Accuracy: Nutritional information may not be completely accurate and should be verified independently
- Health Conditions: Users with medical conditions should consult their healthcare provider before using our Services
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:
- We will post the updated Privacy Policy in our app and on our website
- We will update the "Last updated" date at the top of this policy
- For material changes, we will notify you via email or in-app notification
- Your continued use of our Services after changes take effect constitutes acceptance of the updated policy
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
This Privacy Policy was last updated on September 22, 2025 and is reviewed regularly to ensure compliance with applicable data protection laws.